4.3 Estimate Validity

Estimates are generally valid for 5 days, but the time may vary depending on circumstances. Prices are subject to change if additional repairs or parts are necessary.

4.4 Cancellation and Rescheduling Policy

• Over 48 Hours in Advance: A cancellation or rescheduling fee fee will apply.
• Within 48 Hours: A cancellation or rescheduling fee will apply.
• Within 24 Hours: A cancellation or rescheduling fee will apply.
• Same-Day Booking: A cancellation or rescheduling fee will apply.

4.5 Missed Appointment Fee

If a technician arrives at your location and is unable to perform the service due to reasons such as lack of access or an unsuitable location, a minimum fee will be charged.

5. Service Conditions and Limitations

5.1 Suitable Location

It is the customer’s responsibility to provide a suitable and safe location for the service to be performed. Vehicle must be on a level asphalt surface.

5.2 Scope of Services

For a comprehensive list of services offered, please visit the Services page.

However, please be advised that we do not perform the following services or repairs on-site in a mobile setting. In certain circumstances, other arrangements may be possible:

• We do not provide roadside assistance or emergency services.
• We do not sell or install tires.
• We do not offer on-site engine oil changes, or differential and transmission fluid changes or flushes.
• We do not replace or repair radiators or perform coolant flushes.
• We do not perform engine or transmission rebuilds or repairs.
• We do not perform head gasket, valve train repairs, or timing chain/belt replacements.
• We do not provide body work, dent repairs, or windshield and glass replacement or repairs.
• We do not replace mufflers, exhaust pipes, or related components.
• We do not offer on-site CV axle, ball joint, or other suspension and steering parts replacement, or alignment services.
• We do not provide upholstery refurbishing, headliner, or floor carpeting services.
• We do not wash, clean, or provide detailing services for vehicles.
• Except for audio, lighting, trailer connectors and controllers, and infotainment systems, we do not alter or modify vehicles for engine performance or any purposes beyond factory design specifications.
• We do not service motorcycles, boats, utility task vehicles (UTVs), all-terrain vehicles (ATVs), golf carts, lawn mowers, farm equipment, or diesel engines.
• This list is not exhaustive, as not all repairs are suitable for mobile servicing.

5.3 Pre-Purchase Inspections

Pre-purchase inspections are based on a visual and auditory assessment of the vehicle's condition. Technicians do not dismantle vehicles. Pre-purchase inspections do not guarantee the value of a vehicle or its suitability for purchase and do not act as a warranty or insurance policy.

6. Customer Obligations

6.1 Access to Vehicle

Ensure that your vehicle is accessible and that any necessary permissions are granted to the technician. Additionally, the technician may operate the vehicle to perform a road test to accurately diagnose issues and confirm repairs. You must supply the complete vehicle's key and remote or key fob to the technician as the case may be. The items will be returned after your payment has been made.

6.2 Vehicle Readiness for Service

The vehicle must be properly licensed, insured and safe to drive. Please ensure the vehicle has sufficient fuel for testing as needed.

6.3 Maximizing Efficiency During Your Repair

While we appreciate your interest, allowing the technician to work without interruptions will help complete the repair more quickly and efficiently, ultimately reducing costs for you.

6.4 Responsibility for Repairs

You authorize the technician to perform repairs using necessary parts and materials. SPS is not liable for unforeseen damage to fragile components, especially in older vehicles.

6.5 Repair Timeline

Your vehicle may remain inoperable for several days to allow time for diagnosis, ordering and receiving parts, and completing the necessary repairs.

6.6 Parts Disposal

If you request to keep replaced parts, a core charge may be applied. You will be responsible for the proper disposal of such parts in accordance with applicable laws and regulations.

7. Limitations of Liability

SPS is not responsible for any damages resulting from theft, fire, or acts of nature while your vehicle is under service. Additionally, SPS cannot be held liable for component failures due to age, wear, or defects that become evident during or after the repair process.

8. Unforeseen Circumstances

SPS shall not be held responsible for any delays or inability to perform services due to circumstances beyond its control, including but not limited to rain, strong winds, natural disasters, war, governmental actions, or disruptions to internet and cellular services. In such cases, we will reschedule your appointment.

9. Customer Information and Privacy

9.1 Information Use

Individual customer information such as home address, client name, and vehicle identification numbers will be kept confidential and will not be disclosed to third parties without explicit consent.

9.2 Promotional Use

Pictures or videos may be taken for promotional purposes or to document the vehicle's condition before and after service.

10. Termination of Agreement

10.1 Termination by SPS

SPS may terminate this agreement or suspend services at any time for any reason.

10.2 Termination by Customer

You may terminate this agreement by ceasing to use SPS services, provided there are no outstanding services or payments under your account.

11. Service Area

Our service area extends from the southern county line up to 15 miles north of Boca Raton in Palm Beach County, Florida, including Delray Beach and surrounding areas.

Below are some of the included ZIP codes:

33428, 33433, 33434, 33445, 33446, 33484, 33496, 33498.

Please visit the home page for a map and a list of the communities we serve.

12. Miscellaneous Provisions

12.1 No Assignment

You may not assign this agreement or any rights or obligations herein without SPS’s prior written consent.

12.2 Entire Agreement

These Terms, along with any referenced agreements, rules, policies and Guidelines constitute the entire agreement between you and SPS.

13. Acknowledgment

By scheduling an appointment or utilizing SPS services, you acknowledge that you have read and understood the terms of this agreement and agree to be bound by them.

14. Age Restriction

SPS services are available only to individuals aged 18 or older. By using our services, you represent that you are at least 18 years of age.

15. Amendments to Terms and Conditions

SPS reserves the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on this website.